Common Problems‎ > ‎

3rd Party modules

Aitoc Checkout
Aitcheckout extension package usually contains readme.txt file with the following contents:

COMPATIBILITY WITH SAGEPAY SUITE CE (PRO)
For the instructions, please refer to the help guide named "Making the extension compatible with Sage Pay Suite CE (Pro)" available at Dosc & Help tab on the extension page.
Here's also a direct URL for downloading the help guide: http://www.aitoc.com/en/aitdownloadablefiles/download/aitfile/aitfile_id/700/. Once the archive is downloaded, please refer to the Readme.txt contained within the archive.

Amasty_Promo
There are known problems when calling quote methods if this module is enabled.
If the integration used is SERVER:
open up app/code/local/Ebizmarts/SagePaySuite/Model/SagePayServer.php and comment $quoteObj->setTotalsCollectedFlag(false)->collectTotals();

open up app/code/local/Ebizmarts/SagePaySuite/Model/Api/Payment.php
$this->_getQuote()->reserveOrderId()->save(); to $this->_getQuote()->reserveOrderId();

Amasty_Customerattr
In order to solve the problem where attributes are not saved you should do this.
Open app/code/local/Amasty/Customerattr/Model/Rewrite/Customer.php change line 49 to
        if (!$customerAttributes && ('checkout' == Mage::app()->getRequest()->getModuleName() || 'sgps' == Mage::app()->getRequest()->getModuleName()))


Ecomdev Checkitout
The guys from Ecomdev have provided a patch for our module to make it work with Ecomdev's Checkitout, you can view the patch here and apply.

Templates Monster - Firecheckout
Open up app/design/frontend/base/default/layout/sagepaysuite.xml and add <firecheckout_index_index> node with the same contents that node <checkout_onepage_index> has. Clear magentos cache and try again.

Unirgy_Giftcert
A conflict exists with this module because both the SUITE and Unirgy's module overwrite Magento's core Helper 
Mage_Payment_Helper_Data
In order to solve this conflict you need to open up app/code/local/Ebizmarts/SagePaySuite/Helper/Payment/Data.php and change class Ebizmarts_SagePaySuite_Helper_Payment_Data extends Mage_Payment_Helper_Data to classEbizmarts_SagePaySuite_Helper_Payment_Data extends  Unirgy_Giftcert_Helper_Payment 
If you still face the issue, you have to undo what you did and edit app/code/community/Unirgy/Giftcert/Helper/Payment.php and change class Unirgy_Giftcert_Helper_Payment extends Mage_Payment_Helper_Data to classUnirgy_Giftcert_Helper_Payment extends Ebizmarts_SagePaySuite_Helper_Payment_Data

Idev_OneStepCheckout
If you get this error message: This customer email already exists, the guys from OSC support added a double check for this problem, make sure you are running the latest release of their module. The fix is present in 4.* series and is turned on dependant of registration mode set from System > Configuration > Sales > OneStepCheckout . You can force this to be always on if you edit app/code/local/Idev/OneStepCheckout/Helper/Checkout.php and set the line 121 to return true all the time.

It should be something like this:
protected function _isLoggedIn()
   {
       //$helper = Mage::helper(‘customer’);
       //if($helper->isLoggedIn() )    {
           return true;
       //}

       //return false;
   }



Payment has failed, please reload checkout page and try again. Your card has not been charged. (ONLY ON IE BROWSERS)
Open up app/design/frontend/base/default/template/onestepcheckout/checkout.phtml, search for /* Submit the form */ and replace $('onestepcheckout-form').submit(); with 

if(Prototype.Browser.IE){                            
    $('onestepcheckout-form').action = SuiteConfig.getConfig('global', 'sgps_saveorder_url');                            
    var suiteConfigCheckout = new EbizmartsSagePaySuite.Checkout(
        {
            'osc': $('onestepcheckout-place-order'),
            'oscFrm': $('onestepcheckout-form')
        }
    );
    if(suiteConfigCheckout.isSagePay()){
        suiteConfigCheckout.reviewSave();
    }else{
        $('onestepcheckout-form').submit();
    }                 
}else{
    $('onestepcheckout-form').submit();
}

Tinybrick full page cache (light speed)
Add these two statements

if (preg_match('/\/sgps(\/|$)/', $_SERVER['REQUEST_URI'])) {

                throw new Exception("sage pay suite frontend");

}

if (preg_match('/\/sgpsSecure(\/|$)/', $_SERVER['REQUEST_URI'])) {

                throw new Exception("sage pay suite backend");

}

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