Abandoned Carts‎ > ‎

FAQ




I can't see Abandoned Cart Templates

To solve this you should create new templates at System -> Transactional Emails.
Here are the default emails for abandoned cart.

First Abandoned Cart Mail


<body style="background:#F6F6F6; font-family:Verdana, Arial, Helvetica, sans-serif; font-size:12px; margin:0; padding:0;">
<div style="background:#F6F6F6; font-family:Verdana, Arial, Helvetica, sans-serif; font-size:12px; margin:0; padding:0;">
    <table cellspacing="0" cellpadding="0" border="0" width="100%">
        <tr>
            <td align="center" valign="top" style="padding:20px 0 20px 0">
                <table bgcolor="#FFFFFF" cellspacing="0" cellpadding="10" border="0" width="650" style="border:1px solid #E0E0E0;">
                    <!-- [ header starts here] -->
                    <tr>
                        <td valign="top"><a href="{{store url=""}}"><img src="{{var logo_url}}" alt="{{var logo_alt}}" style="margin-bottom:10px;" border="0"/></a></td>
                    </tr>
                    <!-- [ middle starts here] -->
                    <tr>
                        <td valign="top">
                            <h1 style="font-size:22px; font-weight:normal; line-height:22px; margin:0 0 11px 0;"">Hello, {{htmlescape var=$name}}</h1>
                            <p style="font-size:12px; line-height:16px; margin:0;">
                                You have an abandoned cart at {{var store.getFrontendName()}}.
                                We would be glad to help you feel comfortable with our checkout process. if you are having technical issues contact us at <a href="mailto:{{config path='trans_email/ident_support/email'}}" style="color:#1E7EC8;">{{config path='trans_email/ident_support/email'}}</a> or call us at <span class="nobr">{{config path='general/store_information/phone'}}</span> Monday - Friday, 8am - 5pm PST.
                                <br>You can access your cart <a href="{{var url}}" style="color:#1E7EC8;">here</a>.
                                {{depend couponcode}}
                                <br>You can use this coupon code <b>{{var couponcode}}</b>
                                {{/depend}}
                                {{depend discount}}
                                and obtain a discount of {{var discount}} only until {{var todate}}
                                {{/depend}}
                            </p>
                    </tr>
                    <tr>
                        <td>
                            {{block type='ebizmarts_abandonedcart/email_order_items' area='frontend' template='ebizmarts_abandonedcart/email/order/items.phtml' quote=$quote}}
                        </td>
                    </tr>
                    <tr>
                        <td bgcolor="#EAEAEA" align="center" style="background:#EAEAEA; text-align:center;"><center><p style="font-size:12px; margin:0;">Thank you, <strong>{{var store.getFrontendName()}}</strong></p></center></td>
                    </tr>
                    <tr>
                        <td>You can unsubscribe from this email clicking <a href="{{var unsubscribeurl}}" style="color:#1E7EC8;">here</a>.</td>
                    </tr>
                </table>
            </td>
        </tr>
    </table>
</div>
</body>


Second Abandoned Cart Mail


<body style="background:#F6F6F6; font-family:Verdana, Arial, Helvetica, sans-serif; font-size:12px; margin:0; padding:0;">
<div style="background:#F6F6F6; font-family:Verdana, Arial, Helvetica, sans-serif; font-size:12px; margin:0; padding:0;">
    <table cellspacing="0" cellpadding="0" border="0" width="100%">
        <tr>
            <td align="center" valign="top" style="padding:20px 0 20px 0">
                <table bgcolor="#FFFFFF" cellspacing="0" cellpadding="10" border="0" width="650" style="border:1px solid #E0E0E0;">
                    <!-- [ header starts here] -->
                    <tr>
                        <td valign="top"><a href="{{store url=""}}"><img src="{{var logo_url}}" alt="{{var logo_alt}}" style="margin-bottom:10px;" border="0"/></a></td>
                    </tr>
                    <!-- [ middle starts here] -->
                    <tr>
                        <td valign="top">
                            <h1 style="font-size:22px; font-weight:normal; line-height:22px; margin:0 0 11px 0;"">Hello, {{htmlescape var=$name}}</h1>
                            <p style="font-size:12px; line-height:16px; margin:0;">
                                You have an abandoned cart at {{var store.getFrontendName()}}.
                                Please remember our stock is not unlimited, it is recommended to take advantage of this great opportunity to get your desired products in the comfort of your home.
                                <br>You can access your cart <a href="{{var url}}" style="color:#1E7EC8;">here</a>.
                                {{depend couponcode}}
                                <br>You can use this coupon code <b>{{var couponcode}}</b>
                                {{/depend}}
                                {{depend discount}}
                                and obtain a discount of {{var discount}} only until {{var todate}}
                                {{/depend}}
                                <br>If you have any questions about your order please contact us at <a href="mailto:{{config path='trans_email/ident_support/email'}}" style="color:#1E7EC8;">{{config path='trans_email/ident_support/email'}}</a> or call us at <span class="nobr">{{config path='general/store_information/phone'}}</span> Monday - Friday, 8am - 5pm PST.
                            </p>
                    </tr>
                    <tr>
                        <td>
                            {{block type='ebizmarts_abandonedcart/email_order_items' area='frontend' template='ebizmarts_abandonedcart/email/order/items.phtml' quote=$quote}}
                        </td>
                    </tr>
                    <tr>
                        <td bgcolor="#EAEAEA" align="center" style="background:#EAEAEA; text-align:center;"><center><p style="font-size:12px; margin:0;">Thank you, <strong>{{var store.getFrontendName()}}</strong></p></center></td>
                    </tr>
                    <tr>
                        <td>You can unsubscribe from this email clicking <a href="{{var unsubscribeurl}}" style="color:#1E7EC8;">here</a>.</td>
                    </tr>
                </table>
            </td>
        </tr>
    </table>
</div>
</body>

Third Abandoned Cart Mail


<body style="background:#F6F6F6; font-family:Verdana, Arial, Helvetica, sans-serif; font-size:12px; margin:0; padding:0;">
<div style="background:#F6F6F6; font-family:Verdana, Arial, Helvetica, sans-serif; font-size:12px; margin:0; padding:0;">
    <table cellspacing="0" cellpadding="0" border="0" width="100%">
        <tr>
            <td align="center" valign="top" style="padding:20px 0 20px 0">
                <table bgcolor="#FFFFFF" cellspacing="0" cellpadding="10" border="0" width="650" style="border:1px solid #E0E0E0;">
                    <!-- [ header starts here] -->
                    <tr>
                        <td valign="top"><a href="{{store url=""}}"><img src="{{var logo_url}}" alt="{{var logo_alt}}" style="margin-bottom:10px;" border="0"/></a></td>
                    </tr>
                    <!-- [ middle starts here] -->
                    <tr>
                        <td valign="top">
                            <h1 style="font-size:22px; font-weight:normal; line-height:22px; margin:0 0 11px 0;"">Hello, {{htmlescape var=$name}}</h1>
                            <p style="font-size:12px; line-height:16px; margin:0;">
                                You have an abandoned cart at {{var store.getFrontendName()}}.
                                {{depend couponcode}}
                                <br>You were chosen to receive a coupon which can be used with this code <b>{{var couponcode}}</b>
                                {{/depend}}
                                {{depend discount}}
                                and obtain a discount of {{var discount}} only until {{var todate}}
                                {{/depend}}
                                <br>You can access your cart <a href="{{var url}}" style="color:#1E7EC8;">here</a>.
                                <br>If you have any questions about your order please contact us at <a href="mailto:{{config path='trans_email/ident_support/email'}}" style="color:#1E7EC8;">{{config path='trans_email/ident_support/email'}}</a> or call us at <span class="nobr">{{config path='general/store_information/phone'}}</span> Monday - Friday, 8am - 5pm PST.
                            </p>
                    </tr>
                    <tr>
                        <td>
                            {{block type='ebizmarts_abandonedcart/email_order_items' area='frontend' template='ebizmarts_abandonedcart/email/order/items.phtml' quote=$quote}}
                        </td>
                    </tr>
                    <tr>
                        <td bgcolor="#EAEAEA" align="center" style="background:#EAEAEA; text-align:center;"><center><p style="font-size:12px; margin:0;">Thank you, <strong>{{var store.getFrontendName()}}</strong></p></center></td>
                    </tr>
                    <tr>
                        <td>You can unsubscribe from this email clicking <a href="{{var unsubscribeurl}}" style="color:#1E7EC8;">here</a>.</td>
                    </tr>
                </table>
            </td>
        </tr>
    </table>
</div>
</body>